Home » Privacy Policy
Feathair's Commitment to Your Privacy
We take our customers privacy seriously and we will only collect and use your personal information as outlined below.
Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information, which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.
We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected. You can visit the site and browse without having to provide personal details. During your visit to the site you remain anonymous and at no time can we identify you unless you use our pop up chat or sign up for promotion.
If you have any comments or suggestions, we would be pleased to receive them at our address or by emailing us at admin@feathair.com
Collection of Personal Information
Carevolution Sdn Bhd does not sell, share or trade customers personal information collected online with third parties.
When you sign up for promotion, create an account or contact us online, the personal information we collect may include your: Name, Email, Address, Mobile Number, Date of Birth and Gender.
The personal information we collect from you will be used in some or all of the following ways:
- To contact you with answers relevant to your enquiry
- To contact you in regards to promotion you signed up for
- To contact you and inform about any possible changes to your appointment/purchase
Further, we will use the information to improve the layout and/or content of the pages of our website and customise them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes.
When you register with us, we will also use your personal information to send you marketing and/or promotional materials from time to time. You can unsubscribe from marketing information at any time by using the unsubscribe function within the electronic marketing material.
Security of Your Personal Information
Carevolution Sdn Bhd ensures that all information collected will be safely and securely stored. We protect your personal information by:
- Restricting access to personal information
- Maintaining technology products to prevent unauthorised computer access
This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.
As part of the above, we may use Google Analytics features based on Display Advertising, including but not restricted to the following: Remarketing, Google Display Network Impression Reporting, DoubleClick Campaign Manager Integration, and Google Analytics Demographics and Interest Reporting. Using the Google Ads Settings (https://www.google.com/settings/ads)
Changes to the Privacy Policy
Carevolution Sdn Bhd reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.
Complaints about breaches of privacy
If you are not satisfied with the way in which we handle your enquiry or complaint, please don’t hesitate to contact us at admin@feathair.com
Refund Policy
- Customers are responsible for understanding this refund policy upon purchasing any treatments and products at our website.
- By making a purchase on our website, you acknowledge that you have read and agreed to our Refund Policy.
- All purchases made on our website are final, non-exchangeable and non-refundable, however are transferable to another person.
- Treatments/services are not transferable to other branches.
- Please keep proof of your agreement in the form of invoice or receipt.